Service Limitations

Estimates Only

All fare calculations provided by DC Metro Fare Calculator are estimates based on publicly available WMATA data. These estimates are intended for planning purposes only and should not be considered definitive or guaranteed.

Why Estimates May Vary

• Data Timing: WMATA may update fares or policies without our immediate knowledge
• Service Changes: Temporary service modifications may affect actual costs
• Special Circumstances: Emergency conditions, events, or construction may impact fares
• Calculation Complexity: Complex multi-modal trips may have variables we cannot account for
• System Updates: New payment methods or fare structures may not be immediately reflected

No Affiliation with WMATA

DC Metro Fare Calculator is an independent service created to help users estimate transit costs. We are not affiliated with, endorsed by, or connected to the Washington Metropolitan Area Transit Authority (WMATA) in any way.

What This Means

• Unofficial Service: We cannot speak for WMATA or provide official transit information
• No Authority: We have no authority to make decisions about fares, routes, or service
• Independent Data: Our calculations are based on publicly available information
• No Support: We cannot provide official customer service for WMATA services
• Separate Policies: WMATA's policies and our service policies are completely separate

For Official Information Contact

• WMATA Customer Service: (202) 637-7000
• Official Website: wmata.com
• WMATA Mobile App: Available for iOS and Android
• Service Alerts: @wmata on social media

Accuracy Limitations

Data Sources

Our calculations are based on:

• Public WMATA Data: Fare schedules available on wmata.com
• Service Announcements: Publicly announced changes and updates
• Historical Patterns: Previous fare structures and typical pricing models
• User Reports: Community feedback about discrepancies or changes

Factors Beyond Our Control

• Real-Time Changes: Sudden fare adjustments or emergency pricing
• System Malfunctions: Technical issues affecting actual charges
• Special Events: Event-specific pricing or service modifications
• Policy Updates: New WMATA policies affecting fare calculation
• Payment System Changes: Updates to SmarTrip, contactless, or other payment methods

Metro Lift Program Disclaimer

Our calculator includes estimates for Metro Lift program discounts (50% off for SNAP recipients), but program eligibility and enrollment must be verified through WMATA.

Important Notes

• Eligibility Verification: Only WMATA can confirm your eligibility for Metro Lift discounts
• Enrollment Required: Discounts only apply after successful enrollment in the program
• Program Changes: WMATA may modify program terms or eligibility requirements
• Application Process: Visit wmata.com/metrolift for official enrollment information

Technology and Accessibility

Service Availability

• No Guarantee: We cannot guarantee continuous availability of our service
• Maintenance Windows: Service may be temporarily unavailable for updates
• Technical Issues: Server problems or technical difficulties may affect access
• Browser Compatibility: Some older browsers may not support all features

Data Storage

• No Trip Storage: We do not store your specific trip calculations
• Local Calculations: Fare calculations occur in your browser, not on our servers
• Cookie Usage: See our Privacy Policy for information about cookies and analytics

Financial Disclaimers

No Financial Responsibility

• Estimation Only: Our service provides cost estimates, not financial commitments
• No Liability: We are not liable for costs incurred based on our estimates
• Budget Planning: Use our estimates for general budget planning only
• Final Verification: Always verify costs before making financial decisions

Pass and Payment Recommendations

• General Guidance: Our pass recommendations are based on general calculations
• Individual Circumstances: Your specific travel patterns may differ from our assumptions
• Terms and Conditions: WMATA's pass terms and conditions take precedence
• Refund Policies: We cannot assist with WMATA refund or exchange policies

User Responsibilities

Verification Required

• Critical Trips: Always verify fares for important or time-sensitive travel
• Budget Planning: Include contingency funds for potential fare variations
• Service Status: Check WMATA service alerts before traveling
• Payment Methods: Ensure your chosen payment method is accepted and functional

Appropriate Use

• Planning Tool: Use our calculator as a planning tool, not a guarantee
• Educational Purpose: Learn about Metro costs and options
• Comparison Shopping: Compare different fare and pass options
• General Budgeting: Estimate transportation costs for budget planning

Legal Limitations

Service Provided "As Is"

• No Warranties: We provide no warranties, express or implied, about accuracy or availability
• Best Efforts: We make best efforts to provide accurate information but cannot guarantee it
• User Risk: Use of our service is at your own risk
• No Professional Advice: Our service does not constitute professional travel or financial advice

Limitation of Liability

• No Consequential Damages: We are not liable for missed connections, additional costs, or other consequences
• Maximum Liability: Our liability is limited to the cost of our service (which is free)
• Third-Party Issues: We are not responsible for WMATA service disruptions or policy changes

Reporting Issues

Help Us Improve

If you notice inaccuracies in our calculations or have suggestions for improvement, please contact us:

• Email: contact@dcmetrofarecalculator.com
• Subject Line: "Accuracy Issue" or "Data Correction"
• Include Details: Specific trip details, expected vs. calculated fare, and date of issue
• Response Time: We investigate all accuracy reports within 48 hours

What We Can't Help With

• WMATA Customer Service Issues: Contact WMATA directly at (202) 637-7000
• SmarTrip Card Problems: Visit wmata.com or call WMATA customer service
• Metro Lift Enrollment: Apply through wmata.com/metrolift
• Service Disruptions: Check @wmata on social media or wmata.com